Privacy Policy
Last updated: June 30, 2026
Welcome to Codinex (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase software licenses, use our services, download products, or interact with our WordPress plugins and custom applications.
This Privacy Policy complies with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Billing address
- Email address
- Phone number
- Company name
- VAT / Tax ID
- Payment information (processed securely via third-party payment providers)
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Language settings
- Referral URLs
- Usage statistics
Order & License Information
- Purchased products
- License keys
- Activation data
- Download history
- Support requests
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Send license keys and invoices
- Provide customer support
- Improve our products and services
- Prevent fraud and unauthorized access
- Comply with legal obligations
- Send important service-related notifications
- Improve website performance and user experience
We may also send promotional emails if you have given consent. You can unsubscribe at any time.
3. Payment Processing
To securely process purchases made through our website, we use trusted third-party payment providers. When you choose one of these payment methods, certain personal information required to complete your transaction—such as your name, billing address, email address, payment amount, and payment details—is transmitted directly to the selected payment provider.
We do not receive or store your full credit card or debit card information on our servers. Payment information is processed securely by the respective payment provider in accordance with applicable data protection laws and industry security standards (such as PCI DSS).
The payment providers we currently use include:
PayPal
If you choose to pay via PayPal, your payment information will be processed by PayPal (Europe) S.à r.l. et Cie, S.C.A. (or the applicable PayPal entity in your region). PayPal may collect and process personal data necessary to authorize and complete your payment, prevent fraud, and comply with legal obligations.
For more information about how PayPal processes personal data, please refer to their Privacy Statement:
Stripe
If you choose to pay via Stripe, your payment will be processed by Stripe Payments Europe, Ltd. (or the applicable Stripe entity in your region). Stripe collects and processes payment and identity information to facilitate transactions, detect fraud, and comply with financial regulations.
More information can be found in Stripe’s Privacy Policy:
Amazon Pay
If you choose Amazon Pay as your payment method, your payment information will be processed by Amazon Payments Europe S.C.A. (or the applicable Amazon Payments entity). Amazon Pay uses the information associated with your Amazon account to securely process your payment and may collect additional information necessary for fraud prevention and regulatory compliance.
For details on how Amazon processes personal data, please see:
and Amazon’s Privacy Notice:
We retain only the information necessary to process your order, provide product downloads, manage software licenses, respond to support requests, maintain accounting records, and comply with applicable legal obligations. Payment providers act as independent data controllers for the personal data they process, and their handling of your information is governed by their respective privacy policies.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember user preferences
- Maintain shopping cart sessions
- Analyze traffic and performance
- Improve security
- Personalize user experience
You can disable cookies in your browser settings, although some features of the website may not function properly.
For cookie consent, we have integrated the consent management and cookie banner tool “consentmanager” (www.consentmanager.net) from consentmanager AB (Håltgelvågen 1b, 72348 Västerås, Sweden, mail@consentmanager.net) on our website to obtain consent for data processing and use of cookies or comparable functions. With the help of “consentmanager” you have the possibility to give your consent for certain functionalities of our website, e.g. for the purpose of integrating external elements, integrating streaming content, statistical analysis, measurement and personalized advertising. With the help of “consentmanager” you can grant or reject your consent for all functions or give your consent for individual purposes or individual functions. The settings you have made can also be changed afterwards. The purpose of integrating “consentmanager” is to let the users of our website decide about the above-mentioned things and, as part of the further use of our website, to offer the option of changing settings that have already been made. By using “consentmanager”, personal data and information from the end devices used, such as the IP address, are processed by consentmanager. In addition, the processed information may also be stored on your device.
The legal basis for processing is Art. 6 Para. 1 S. 1 lit. c) in conjunction with Art. 6 para. 3 sentence 1 lit. a) in conjunction with Art. 7 para. 1 GDPR and, in the alternative, lit. f). By processing the data, consentmanager helps us (according to GDPR this is the responsible party) to fulfill our legal obligations (e.g. obligation to provide evidence). Our legitimate interests in processing lie in the storage of user settings and preferences with regard to the use of cookies and other functionalities. “Consentmanager” stores your data as long as your user settings are active. After two years after making the user settings, the consent will be asked again. The user settings made are then saved again for this period.
You can object to the processing. You have the right to object to reasons arising from your particular situation. To object, please send an email to mail@consentmanager.net.
5. Third-Party Services
We may use third-party services including:
- Google Analytics
- Cloudflare
- Payment gateways
- Marketing platforms
- Fraud prevention services
- Review platforms
These providers may process limited information according to their own privacy policies.
We use Google Analytics to understand how visitors use our website.
Google Analytics collects information such as:
- Pages visited
- Session duration
- Device information
- Browser type
- Approximate geographic location
- Referring website
Where required by law, Google Analytics is only activated after your consent.
We have enabled IP anonymization where available.
Google may process data on servers located outside the European Union. Appropriate safeguards are implemented where required.
You can learn more about Google’s privacy practices here:
https://policies.google.com/privacy
Our website uses Cloudflare as a content delivery network (CDN) and security provider.
Cloudflare helps us:
- Protect against malicious traffic
- Improve website performance
- Provide secure HTTPS connections
- Prevent denial-of-service attacks
As part of these services, Cloudflare may process:
- IP addresses
- Browser information
- Technical connection data
Cloudflare acts as a data processor where applicable.
More information:
6. Software Licensing & Activation
Some software products may require:
- Online activation
- License validation
- Device verification
Activation systems may temporarily process technical identifiers solely for licensing and anti-fraud purposes.
7. Data Retention
We retain customer and order information only for as long as necessary to:
- Provide services
- Comply with tax and accounting laws
- Resolve disputes
- Prevent fraud
Typical retention periods include:
- Customer accounts: until deletion is requested
- Orders and invoices: as required by tax laws
- Contact requests: up to 24 months
- Analytics data: according to Google Analytics retention settings
8. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- SSL encryption
- Firewall protection
- Access restrictions
- Security monitoring
However, no online system can guarantee absolute security.
9. Your Rights
Under GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to lodge a complaint with your supervisory authority
To exercise your rights, contact us at:
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Changes become effective immediately upon publication on this page.
13. Contact Information
If you have questions regarding this Privacy Policy, you may contact us at:
Maykel Jose Menendez
Email: info@codinex.net
Website: Codinex